Careers at FleetCarma

Our mission is to help accelerate the adoption of EVs, and strive to make the ownership experience better.

The automotive industry is at an exciting crossroads where traditional fuel-based powertrains are transitioning to plug-in electric and the internet of things has crept into all aspects of daily driving. New climate change targets are demanding innovative and clean alternatives to conventional vehicles on the road today. FleetCarma has a front row seat to all of these exciting changes and is playing a large role in the adoption of plug-in vehicles across the globe.

FleetCarma has developed the world’s only electric vehicle monitoring and control platform which uses vehicle data and metrics to drive intelligent and impactful decisions for fleets and individuals. On any given day FleetCarma’s development garage will be filled with the latest electric vehicles: Model S’s, Volt’s, Leafs and the more than 30 other plug-in vehicles that are supported by our products.

Fun facts:

  • We are sometimes loaned EVs before or when they first come to market. Test driving can be a required part of the job. The Porsche Panamera E-Hybrid was a hit.
  • We average a 1.5% turn-over rate since we started 9 years ago. People who join our team are focused on the long-term and we treat people accordingly.
  • We have a foosball table and ping pong table like the other guys, but we also have a hydraulic car lift, free EV charging and a full hardware prototyping shop.

We’re seeking talented individuals that are motivated to innovate and succeed within a fast paced growing technology company.

We’re always hiring, so take a look at our job openings below. We look forward to hearing from you!

Business Development & Marketing Representative

Reports To: General Manager

Summary:

An innovative and growing hi-tech company is an exciting place to apply sales and marketing skills, and this opportunity offers just that and something even greater.  The automotive industry is in chaos.  It is also the best time to work in the field. FleetCarma, established in 2007, is a growing technology company providing a unique connected car platform focused on electric vehicles that helps green the transportation sector. Our key customers are fleet operators interested in or already using electric vehicles, fleet management and leasing companies, researchers, and electric utilities.  The ideal candidate for the business development and marketing representative position will be joining the team to further develop and execute an aggressive revenue growth strategy with our core customer groups.  This includes:

  • Supporting lead generation and qualification activities
  • Managing and supporting the execution of FleetCarma’s tradeshow strategy
  • Managing competitive intelligence generation and education internally
  • Managing traditional marketing initiatives including media relations
  • Managing FleetCarma brand awareness and brand equity metrics
  • Helping deliver inspiring marketing messages and experiences to target customers
  • Supporting the marketing team in developing collateral for events and online content

Success in this role means:

  • Managing the execution of 3 conferences/tradeshows/roadshows a quarter (US and EU)
  • Tracking industry news and reaching out to new leads when projects are announced
  • Delivering on key marketing metrics to support sales team needs
  • Prospecting 80+ leads per quarter – from both inbound and outbound marketing
  • Converting 20+ sales qualified leads per quarter

Job qualifications:

  • A driven, results-oriented individual with good time management
  • Demonstrated strong oral and written communications skills
  • 1 to 3 years of previous sales and marketing experience considered an asset
  • Undergraduate degree or college diploma in business, environmental studies, engineering and/or related field, with relevant graduate degree considered an asset
  • Interest in electric vehicles and green technology considered an asset

Working conditions:

  • Full-time availability is required for this position, with the need to travel to exciting destinations approximately 20% – 25% of the time (typically 1 week per month)
  • FleetCarma is a fast-paced and energetic organization filled with friendly and hard-working people: you will constantly be working on and learning new things.

How to apply

To apply for this position, please submit your resume and cover letter to HR@fleetcarma.com, referencing “Business Development and Marketing Representative Position” in the subject line.

Sales Representative

Reports To: General Manager

Summary:

An innovative and growing hi-tech company is an exciting place to apply sales and marketing skills, and this opportunity offers just that and something even greater.  The automotive industry is in chaos.  It is also the best time to work in the field. FleetCarma, established in 2007, is a growing technology company providing a unique connected car platform focused on electric vehicles that helps green the transportation sector. Our key customers are fleet operators interested in or already using electric vehicles, fleet management and leasing companies, researchers, and electric utilities.  The ideal candidate for the sales representative position will be joining the sales and marketing team to further develop and execute an aggressive revenue growth strategy with our core customer groups.  This includes:

  • Managing new business opportunities taking pre-qualified leads to close
  • Negotiating terms of sale as part of the closing process
  • Responding to government request for proposals
  • Managing relationships with channel partner accounts and strategic product integrators
  • Developing, presenting, and executing sales forecasts for regions and key accounts
  • Supporting competitive intelligence generation and education internally
  • Helping deliver inspiring marketing messages and experiences to target customers
  • Supporting the marketing team in developing collateral for events and online content

Success in this role means:

  • Participation in 3 conferences/tradeshows/roadshows a quarter (US and EU)
  • Tracking industry news and reaching out to new leads when projects are announced
  • Converting 7 to 10 pre-qualified leads to close per quarter
  • Growing 50% new business with existing accounts each fiscal

Job qualifications:

  • A driven, results-oriented individual with good time management
  • Demonstrated strong oral and written communications skills
  • 3 to 6 years of previous sales and marketing experience considered an asset
  • Undergraduate degree or college diploma in business, environmental studies, engineering and/or related field, with relevant graduate degree considered an asset
  • Interest in electric vehicles and green technology considered an asset

Working conditions:

  • Full-time availability is required for this position, with the need to travel to exciting destinations approximately 20% – 25% of the time (typically 1 week per month)
  • FleetCarma is a fast-paced and energetic organization filled with friendly and hard-working people: you will constantly be working on and learning new things.

How to apply

To apply for this position, please submit your resume and cover letter to HR@fleetcarma.com, referencing “Sales Representative Position” in the subject line.

Customer Success Manager

Background

FleetCarma is a fast-paced and energetic organization filled with smart, friendly and hard-working people: you will always be working on and learning new things. We are a profitable start-up with a validated business model in rapid growth mode.

Description

FleetCarma’s customer success team helps clients to not only get the most value out of our products and services, but also act as trusted advisors for clients to navigate the concerns and seize the right opportunities through electric vehicle adoption.

As a customer success manager you will work with the customer to establish and oversee the customer’s adoption and overall success with our products and services.

You will respond to technical concerns and identify opportunities to advance a client’s achievements and success in the industry using our products and system capabilities.

You will use analytical and creative skills to help customers leverage our products to make the best decisions.

At the end of the day, you solve problems, discover opportunities for development and make people happy.

You would be a good fit if…

You are comfortable presenting, running meetings and conducting product demonstrations both in person and over the phone.

You are a great listener and are comfortable handling client concerns and diffusing stressful situations.

You are a natural problem solver, and use data analysis to tell a story, respond to a need, or advance client objectives.

Responsibilities

  • Own overall relationship with assigned clients, which includes: increasing utilization, satisfaction, and ensuring retention.
  • Establish a trusted/strategic advisor relationship with each assigned client and utilize our services to aid the customer in achieving their goals.
  • Identify opportunities for clients to increase value with existing products or technical development.
  • Advocate for customer needs internally for technical resources.
  • Navigate technical concerns and provide support when problems arise.

Qualifications

  • Impeccable written and verbal communication skills
  • Familiarity working with clients of all sizes
  • Detail oriented and analytical
  • Strong time management skills
  • Able to operate effectively in time-sensitive and high-pressure situations
  • Strong presentation skills, both in person and over web-conference
  • Proficient in Microsoft Excel (Expert Excel skills an asset)
  • Experience in a client facing role such as sales, support or success
  • Project management experience an asset
  • Experience with Adobe Photoshop or InDesign an asset
  • Experience with Salesforce or other Force.com platforms an asset
  • Interest in electric vehicles and green technology considered an asset
  • Everyone on our team has a University degree, but education comes in all forms. Talent is required.  Degrees are optional.

If you are interested, please send a resume as well as a brief message describing what makes you a good fit to hr@fleetcarma.com.

Senior QA Analyst

Reports to: Software Manager

Summary:

FleetCarma is looking for someone who has experience in various aspects of Quality Assurance, and knows that there is a lot more to QA than testing. We know QA is important and do our best at wearing the QA hat at various times. We want better however, so time has come to bring in someone focused on this craft. As the first dedicated QA resource on the team, you will have ample opportunity to work on QA processes and best practices as well as hands on testing etc. While you will be working on the cloud software team, there will be opportunities to work with the hardware and firmware teams at times.

“I’ve done QA as a co-op and think I do a decent job at it, but am really looking forward to having someone on the team who really knows this stuff and can help us all get better at it”

– Philip, Software Developer

Key responsibilities include:

  • Assessing and improving the current QA process
  • Introducing QA automation as appropriate
  • Participating in sprint planning
  • Creating test plans
  • Executing test plans

Desired Skills:

  • Understanding and exposure to a wide array of QA practices, processes and tools
  • Expert at one or more of
    • QA Automation
    • Manual Testing
    • Security Testing
    • Performance Testing
    • Agile QA
  • Demonstrated ability to learn
  • Ability to switch between big picture thinking and hands-on doing

How to apply:

To apply for this position, please submit your resume and cover letter to HR@fleetcarma.com, referencing “QA Analyst” in the subject line.

Senior Developer

Reports to: Software Manager

Summary:

FleetCarma is looking for someone who can build great software. As one of the more experienced members of the team, you will have great impact and influence on the future of our cloud systems. You will design new components and propose improvements to the existing architecture. A large part of this role is mentoring more junior members of the team in best practices and technical knowledge.

Key responsibilities include:

  • Writing excellent code
  • Mentorship of other developers through
    • Core reviews
    • Demo sessions
  • System and software architecture design

Must have:

  • Expert level C# and .NET skills
  • Expert level object oriented programming skills
  • Demonstrated ability to learn
  • Ability to switch between big picture thinking and hands-on doing

Good to have:

  • Experience with web development
  • Experience with Windows Azure

How to apply:

To apply for this position, please submit your resume and cover letter to HR@fleetcarma.com, referencing “Senior Developer” in the subject line.

DevOps Engineer

Reports to: Software Manager

Summary:

At FleetCarma we believe in leveraging the best tools and technologies available, and have therefore deployed 100% of our infrastructure in the cloud. As we grow, we are looking for someone to be our expert in automation of infrastructure deployment and operations. In this role you will improve our deployment process with the aim of making it completely automated, as well as create ever more robust and adaptable infrastructure. Can we leverage Docker? How does Ansible or Octopus Deploy fit into our plans? Does ELK make sense in our Azure based environment? If you are ready to stop racking servers and focus on these type of question instead, we should talk.

“FleetCarma is great place for a DevOps person because they can come in and seriously impact the way our deployment/monitoring process works”

– Chris, CTO

Key responsibilities include:

  • Automation of infrastructure and code deployment
  • Creating smart monitoring and alerting systems

Must have:

  • Powershell scripting
  • Experience with PaaS systems (Azure, AWS)

Good to have:

  • Experience with Windows Azure
  • Experience with SaaS based monitoring systems (New Relic, Datadog etc.)

How to apply:

To apply for this position, please submit your resume and cover letter to HR@fleetcarma.com, referencing “DevOps Engineer” in the subject line.