Electric Vehicle Rewards for Utility Customers, SmartCharge Rewards®.

Mitigate the risk of peak load, and defer infrastructure upgrades while rewarding your customers.

SmartCharge Rewards® is a plug-and-play incentive program for utilities to help shift EV charging to off-peak hours and create manageable load growth – without the hassle & cost of installing a submeter. It’s designed to help EV owners reduce the cost of charging and enhance electric grid efficiency and resiliency – making service more reliable for everyone.

Engage with EV owners in your service territory.

Gain a complete understanding of electric vehicle charging on your grid.

FleetCarma c2 2018
Installation is a snap.

Because our device is plug-and-play, it can connect to any vehicle in seconds by your customer.

The only hardware required for the SmartCharge Rewards® program is our C2 device, which is simply plugged into an electric vehicle’s OBD-II port (found under the dash). This is typically a 10-second install that can be done by the EV owner. Once plugged in, the C2 will also auto-configure and seamlessly connect to the local cellular network.

  • This means that there are no electricians to hire and no cost or invasiveness associated with having to implement the second meter.
  • This all makes for a much more scalable EV load management program that can quickly & easily be rolled out across thousands of vehicles.
FleetCarma charging report
Comprehensive charging data.

Having the ‘Smarts in the Vehicle’ Means More Comprehensive EV Data.

While a submeter is effective at disaggregating EV load from the rest of the household, it does not provide the ability to monitor or incentivize charging behavior that occurs outside of the home.

With our connected car device, you’re able to generate (anonymized) comprehensive data that includes all of home, workplace, and public charging.
All charge event logs can be provided in event summaries and 15-minute interval data and can help you understand where exactly EV load is coming from.
Furthermore, it’s able to provide useful insight on driving patterns, helping to inform public charging infrastructure strategy and educate EV owners.

SmartCharge Rewards Example Signup Page
Customers love it.

Higher Enrollment and Engagement Rates than an EV Time-of-Use Program

Historically, utilities have faced the challenge of low enrollment rates when implementing EV TOU programs. When EV owners are requested to pay an additional delivery charge, or install a second meter at their own expense, it can feel as though there is little incentive to join the program.

  • Our SmartCharge Rewards® program completely eliminates this barrier. Not only because it removes the need for a submeter, but because we’ve also implemented additional features to encourage engagement.
  • All participants receive access to our app & portal, unlocking advanced EV stats from their vehicle. They’re also invited to join our SmartCharge Champions community, where they can share stats and experiences with other like-minded EV owners.
SmartCharge Rewards Portal
A flexible rewards platform.

Positive incentives are an alternative to pricing signals which reward customers and offer more flexibility.

By offering participants SmartCharge Rewards®, you gain added flexibility to send and adjust financial incentives throughout the program – serving as an alternative form of pricing signals.

  • For example, this could be providing a per-kilowatt-hour incentive during off-peak time periods, or providing bonus rewards for avoiding critical peak pricing periods throughout the year.
  • Utilities benefit from the built-in flexibility to adjust the financial rewards structure without the lengthy process to seek regulatory approval that would be required with tariff adjustments.
Recently Launched SmartCharge Programs
ConEdison New York
Participants earn rewards for charging their electric vehicle at certain times of the day.
Lincoln Electric System
This study will explore the impact of electric vehicle charging on the local electric system.
Tennessee Valley Authority
A study to understand how the city can prepare for a growing number of electric vehicles.

Monitoring and Load Shifting that Customers Love.

Simple Device Installation

Our C2 connected car device is simply plugged into a vehicle’s OBD-II port, and can be easily installed by the EV owner.

Participant Engagement

All participants receive access to our app & portal, unlocking advanced EV stats from their vehicle. They’re also invited to join our SmartCharge Champions community.

Registration Website

We’ll create a microsite to help manage the participant registration and enrollment process.

Marketing Support

We’ll help with recruitment, including implementing a referral program, social media promotion, joint press releases, and email campaigns.

Call Center Training & Support

We’ll provide call center training and program documentation to collaboratively support customer questions. Participants will also have the option to contact us directly.

Comprehensive EV Data

You’ll get access to anonymized EV data that includes home, work, and public charging, along with insight on driving patterns.

Flexibility With Rewards

You’re able to customize rewards to incentivize more EV charging during desirable time periods.

SmartCharge Rewards™ Portal

EV owners can better understand their driving/charging patterns and redeem rewards through the user dashboard.

Project Management

A dedicated project manager will ensure that program milestones are being achieved within project timelines. We also include data analysis and reporting services.

Extensive EV Compatibility

We’re the leading telematics provider for EVs with support for nearly current year production model.

Ready, set, make your EV customers love you.
Meet our fans.

“We’ve gone from a mindset that thought we can never afford to adopt electric vehicles to a mindset that believes we can’t afford not to.”
– Jim Gudjonson, Thompson Rivers University

“…helped us model the capabilities of EVs in our applications and to build the business case with our management team. It was really a no brainer after that.”
– Suzanne Madder, Town of Oakville

“No one else can tell you with this degree of precision and customization how EVs can be incorporated into your fleet. The numbers and models speak for themselves.”
– Leon de Vreede, Town of Bridgewater

Learn about electric vehicle load management.

The impact of growing electric vehicle adoption on electric utility grids

The charging infrastructure has been growing along, often supported by local governments. How will the shift to EVs impact the grid?

ChargeTO: Results of a utility controlled EV charging pilot

This report reviews a residential pilot program that took place in Toronto, Ontario Canada, in partnership with Toronto Hydro and 30 EV owners.

How to Support EV Adoption as an Electric Utility

How to Support EV Adoption as an Electric Utility webinarElectric vehicles open up a new market and new opportunities for utilities.

How Charging Behavior Is Impacting Fleet Operators & the Grid

For the past few years, FleetCarma has been collecting real-world data on how and when electric vehicles are being charged.