SmartCharge Massachusetts

SmartCharge Massachusetts will reduce drivers’ electric vehicle costs and increase the efficiency and reliability of the power grid. At this time, the program is fully subscribed. For future program opportunities, please contact National Grid

Contact National Grid

Why SmartCharge MA?

We’re on a mission to provide a better driving and charging experience for electric vehicle owners like you. Real-world charging data will help drivers reduce costs and aid in planning and managing the electric grid. This will ensure reliable charging for everyone’s electric vehicles in Massachusetts.

FleetCarma C2 connected car OBD-II device
SmartCharge Rewards charging dashboard accessed on telephone

Program Benefits

The FleetCarma device plugs right into the electric vehicle’s on board diagnostic (OBD) port or Tesla diagnostic connector to unlock powerful information about electric vehicles usage.

Detailed Records
Download your vehicle’s data and share it with friends and family.

Enhanced Trip Knowledge
View electric miles driven, carbon footprint, and battery state of charge by trip.

Track Ambient Temperature
Gauge outside temperature during a trip or charge event.

Analyze Energy System Usage
Find out how much energy is being used on other systems such as heating, radio, and USB charging.

Monitor Battery Health
Understand the battery’s life, storage and power capacity over time.

Measure Charging Levels
See the break down of charging from different charger levels.

Common questions

Participants install a small device in their vehicle that automatically collects and transmits vehicle information via a cellular connection. Data collected are shared with participants in a personalized portal and will be used by FleetCarma and National Grid to understand electric vehicle charging impacts on the grid.

If you own or lease a plug-in electric vehicle – either a plug-in hybrid electric vehicle or battery electric vehicle, and are a National Grid customer that typically charges your vehicle within Massachusetts  or Nantucket’s service territory.

Please note this program is not open to employees of National Grid. If you work for the organization you are not eligible to take part.

A conventional hybrid operates only on gasoline. A plug-in hybrid electric vehicle can be connected to an external electric source to charge its battery. If your vehicle can be plugged in, you may be eligible to join.

Get Started

You’ll earn 50,000 points (equivalent to $50 in rewards) for every approved vehicle when you install, activate your device(s) and complete the first charge session in the National Grid Massachusetts service territory. So please be sure to include all of your electric vehicles in the application to ensure you receive the maximum reward!

Yes! Simply indicate the number of vehicles you wish to register for the program in your application.

The C2 was developed by FleetCarma to give electric vehicle drivers access to a wealth of information about their cars like driving efficiency, battery health, and more. It makes electric vehicle data access easy, comparable, and shareable.

The C2 gathers data directly from your vehicle’s internal systems, processes it, and makes it available to you via a mobile-friendly dashboard called SmartCharge Rewards.

For a glossary of terms related to electric vehicles, C2 technology, and charging, please refer to https://www.fleetcarma.com/smartcharge/support/.

The device is very easy to install, simply plugging into your vehicle’s onboard diagnostics (OBD II) port or Tesla diagnostics connector. The OBD II port is typically located below the steering wheel and is the same port mechanics plug into for diagnostic checks.

Instructions can be found  at https://www.fleetcarma.com/smartcharge/support/, as well as mailed with your C2.

If you still have questions, please contact smartcharge@fleetcarma.com or call 1-800-975-2434.

Our hours of operation are Monday to Friday from 9am – 5pm EST .

No problem! Send us an email at smartcharge@fleetcarma.com and we can send you a free y-cable so that you can have both devices connected.

The device should remain plugged in for the duration of the study. However, it is fine if your auto shop temporarily removes the device for diagnostic testing. Just be sure it is plugged back in afterward.

FleetCarma is a connected car electric vehicle platform that allows organizations and individuals to gather useful data insights from electric vehicles while also rewarding electric vehicle drivers for participation in utility electric vehicle programs using the SmartCharge Rewards portal.

Prospective participants can apply starting in September 2020, with the data collection period lasting for approximately one year.

Qualified participants will be able to redeem rewards for cash deposits into a PayPal account on a monthly basis. Setup your PayPal account here.

If you do not want to use PayPal,  you will receive an Amazon card for the full amount of rewards earned at the end of the program.

Via the C2 hardware device, FleetCarma will collect information about:

  • Charging session duration, energy consumption and location.
  • GPS charging location coordinates will be used to determine how much charging is occurring within your electric utilities service territory. We only collect GPS information when you are charging, not when you are driving.
  • Trip duration, energy consumption and distance traveled.
  • Personal information such as name, email, vehicle type and home address.

500 National Grid customers who own or lease an electric vehicle and charge in the state of Massachusetts. We plan to expand over time.

If you move out of state, sell your electric vehicle or simply wish to no longer participate in the program, please notify FleetCarma Support by email to end your participation in the program and for instructions on how to return your C2 device if you have not yet activated it.

It is recommended that you temporarily disconnect your  C2 device if you will not be using your car for more than 30 days. Please notify us at smartcharge@fleetcarma.com.

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