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SupportInstallation and Activation Guides

Hyundai and Kia Models

Step 1: Installing the C2 Device 

  1. Remove the C2 Device from its box. Retain the box for future reference to the C2 ID number and Activation Code.
  2. Turn on the vehicle.
  3. Locate the OBD-II port in your vehicle. This port is located in the area between the steering wheel, above the pedals and below the charge door release button. It is behind a panel with a handle on it. Take the panel off to access the port.
  4. Once the OBD-II port is located, squeeze the clips on either side of the OBD-II port and push it away from you to release it from the plastic trim.
  5. Now that the OBD-II port has been released, connect the C2 to the port and press firmly to ensure a secure connection.

Please Note: That the circular knob to the left of the steering wheel column above may not appear on all Hyundai and Kia EV Models.

Step 2: Confirming the C2 is Operational

  • The orange status LED is flashing and then turns solid.
  • The blue network LED either flashes or turns solid.
  • If both LEDs are solid, the installation is complete. Please ensure you have activated the device in your SmartCharge account.
  • If one or more of the LEDs is still flashing refer to the Troubleshooting section under  Frequently Asked Questions.

Click here to download a pdf version of these instructions.

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